Privacy Policy
Information You Provide
This policy sets the outermost boundary of what Tombola casino will do with your data: nothing beyond what is described here. The document governs personal details you submit directly and technical information generated as you browse.
When you send a message, raise a query, or use any contact feature on the site, you may choose to include a name, an email address, or other details you consider relevant to the communication. Only what you voluntarily put into that message is treated as submitted information.
Data Collected Automatically
Browsing the site produces a separate stream of technical data. This can include your IP address, the browser and operating system you are using, an approximate location derived from your device settings, how long a session lasts, which pages are viewed, which buttons are clicked, and the referring source that brought you to the site.
None of this automatic collection requires you to type anything. It happens as a normal part of the connection between your device and the server.
Why the Data Is Needed
Every piece of information collected serves a stated operational purpose. The site needs the data to remain functional and secure, to understand traffic patterns, to improve the written content it publishes, and to detect and prevent abuse.
Support responses depend on the contact details you provide, and the analytical data helps shape a more useful experience for readers seeking casino-related information. No data is gathered for a purpose that is not listed here or that cannot be inferred from the functions described in this policy.
Your Rights Over Your Data
You are entitled to ask what information the site holds about you and to receive a clear account of it. Where details are inaccurate, you may request that they be corrected. You may also ask for deletion where that is applicable to the specific data involved.
Before acting on any request, Tombola casino may ask for reasonable verification that you are who you claim to be. This step exists to stop someone else from accessing or altering your information. Requests are handled within a reasonable time, and a refusal to act on a request will be accompanied by an explanation of the grounds for that refusal.
Retention of Data
Information is kept only while a valid operational, legal, analytical, or security reason for keeping it remains. Once that reason lapses, the data may be securely deleted, anonymised, or placed into a restricted format for record-keeping purposes.
The retention period is not a fixed figure; it depends on the type of data and the reason it was collected. Technical logs may be kept for a different duration than correspondence you send, and legal obligations may require certain records to be held longer than the operational need would suggest.
Cookies and Similar Technologies
The site may use cookies and comparable storage technologies, which are grouped here by the function they perform. Strictly necessary technologies keep the site working and are required for basic navigation. Performance technologies measure how the site is used, counting visits and identifying which sections are read most. Functionality technologies remember your preferences and settings so you do not have to reconfigure them on each visit.
Analytics technologies fall within the performance group and help Tombola casino judge which parts of the site are useful and which areas could be improved. You can manage cookie permissions through your browser settings, although disabling certain categories may affect how the site behaves.
External Service Providers
Selected third parties may process data on behalf of the site. These providers are engaged for hosting, analytics, anti-spam systems, security services, or general website administration. They receive only the data needed to perform the specific task they are contracted for and are not free to use it for their own purposes.
When information is transferred between countries, the site relies on safeguards appropriate to the jurisdictions involved, so that the level of protection described in this policy is not diminished by the transfer itself.
Disclosure of Information
Tombola casino may disclose information when required to meet legal obligations or to protect the website from fraud or misuse. This covers situations where a court, regulator, or other authority with proper jurisdiction demands the data, and where the site needs to defend itself against abuse or malicious activity.
Outside of those circumstances, information is not sold, rented, or traded to third parties for their own marketing purposes.
Data Security
Reasonable steps are taken to protect information from unauthorised access, disclosure, alteration, or destruction. The safeguards in place include internal access controls that limit who can view the data, technical measures such as encryption where appropriate, and controlled storage procedures that govern how and where information is held.
No method of transmission over the internet is completely secure, and the site cannot guarantee absolute protection against every possible breach. The measures described here are proportionate to the sensitivity of the data involved.
Responsible Gaming Considerations
Where appropriate, information may be used in connection with responsible gaming messaging, risk awareness, and user protection objectives. This may include detecting misuse of bonus-related content or responding to communications that indicate potential harm.
Visitors who are concerned about their gambling behaviour should use the self-exclusion and deposit-limit tools that are available, and should contact support if they need help finding appropriate assistance. The site treats indications of harm seriously and may use the information it holds to respond to such signals, including directing users toward support organisations.
Outside Links
Third-party websites linked from this site are not controlled by Tombola casino. Once you leave this domain, this policy no longer applies to the data you share on the destination site.
Users should read the privacy policies of those external websites separately before providing any information there. The presence of a link does not imply that Tombola casino endorses the content or the data practices of the linked site.
Changes to This Policy
Tombola casino may revise this Privacy Policy when necessary, such as when the site changes its operations or when legal or technical circumstances require an update. The latest version published on the site will apply to future use of the website from the moment it is posted.
Material changes that affect your rights will be reflected in the updated text, and continued use of the site after a revision constitutes acceptance of the revised terms.
Contact
Privacy-related questions may be sent using the website’s available contact methods. When contacting the site about a data matter, you should describe the issue clearly and include enough detail for the request to be identified and processed.
All privacy enquiries are handled by the appropriate internal team, and responses are provided without undue delay after the request has been verified.